Shipping policy
Shipping Policy
At Home Gerden, we currently ship orders within the United States.
Shipping Method
We currently offer free standard shipping on eligible orders.
Orders are shipped from fulfillment locations in the United States.
Processing Time
Orders are generally processed after payment has been successfully received.
Processing times may vary depending on product availability and order volume.
Estimated Delivery Time
Our estimated standard delivery time is:
7–15 business days
Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to factors outside our control, including carrier delays, weather, holidays, address issues, or other unforeseen circumstances.
Order Tracking
When tracking information is available, it will be provided to the email address associated with your order.
You may also be able to track your order through the order status page or Shop, when available.
Please allow some time for tracking information to become active after your order has shipped.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at:
We will do our best to assist you, but we cannot guarantee that shipping information can be changed after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your package appears to be delayed, lost, or damaged, please contact us at homegerdeninfo@gmail.com with your order number and relevant details.
We will review the situation and work with the applicable carrier or fulfillment provider when necessary.
Contact
If you have questions about shipping, please contact us at:
Home Gerden